Terms & Conditions

Making a Donation

Making a donation could not be easier. Simply go to our Donate Now page and enter the amount and frequency of your donation, click on “Next Step” button and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit and debit card payments from Visa, Mastercard, Maestro, Switch, Solo and Visa Electron. All payments are processed by our bank (Barclays) directly and we do not receive or store any credit card details.

Alternatively you can place your order by telephone on +44 (0)208 340 5600 during UK office hours. Other methods of payment are listed in the How You Can Help page.

Base Currency

All transactions are denominated in UK Sterling. If making a donation from outside the UK, the transaction will appear on your credit card statement at an amount in your local currency which corresponds to the UK Sterling price translated at our bank’s exchange rate for the transaction date.

Country of Merchant Domicile

The Country of Merchant Domicile is the UK.

Credit Card Security

All online credit card transactions are processed using secure encryption by a third party handling agent which has been approved by our bank Barclays Merchant Services. We do not receive or store any credit card details from these transactions.

Privacy policy

QfE does not disclose buyers’ information to third parties.

Cookies are not used on this site.

Refund Policy

In accordance with Charity Commission rules we are not usually able to give refunds for donations made through this site. Where refunds are made, it is at QfE’s discretion.

If you experience any problem with your payment please contact us on +44 (0)208 340 5600 or email: contact@questforeducation.org.